RP
Ray P
1 reviews | Active since Oct 2017
13 Oct 2017, 11:18
Manager Harassment.
Good day
Im trying to get hold of headoffice but the contact us options just keeps loading. One of your managers has been harassing, threatening me and my family. Hes been chased out of Spar and Wilgeheuwel hospital for causing scenes. Hes been in jail before. Please let someone contact me since hes the face of one of your branches.
Helpful (0)
Replies (4)0
Replies (4)
Pick n Pay's replyOfficial
13 Oct 2017, 13:01Good day Ray,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received. We have tried calling you on *** however your phone goes to voice mail.
We view this incident in a very serious light and have escalated this complaint to our regional office however you have not provided us with a store name or the managers name to enable us to directly address your complaint.
Our management team will be in touch with you for more information.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,
Pick n Pay's reply13 Oct 2017, 13:01
Official
Good day Ray,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received. We have tried calling you on *** however your phone goes to voice mail.
We view this incident in a very serious light and have escalated this complaint to our regional office however you have not provided us with a store name or the managers name to enable us to directly address your complaint.
Our management team will be in touch with you for more information.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,
RP
Ray P's updateReviewer Update
13 Oct 2017, 13:23Can you maybe give me an email address for someone i can contact about this?
RP
Ray P's update13 Oct 2017, 13:23
Reviewer Update
Can you maybe give me an email address for someone i can contact about this?
RP
Ray P's updateReviewer Update
10 Nov 2017, 14:57Ive send a reply on your message a month ago and no return message yet?
RP
Ray P's update10 Nov 2017, 14:57
Reviewer Update
Ive send a reply on your message a month ago and no return message yet?
RP
Ray P's updateReviewer Update
14 Nov 2017, 10:17Can you please contact me as this is getting out of hand
RP
Ray P's update14 Nov 2017, 10:17
Reviewer Update
Can you please contact me as this is getting out of hand