1 reviews | Active since Aug 2012
Manager doesnt care about selling expired food
Bought a meal from the canteen at Pick n Pay in Winchester green, Gauteng on Saturday.<br> <br> The food was pre-packed into polystyrene plates and shrink wrapped. I trusted that obviously the necessary health precautions were taken as I do frequent this store and have never had any concerns.<br> <br> Unfortunately I got food poisoning, but not begrudging my neighbourhood store I thought it best to just go in and let the manager know.<br> As I start explaining the situation to the manager he immediately cuts me off and asks me if I have a doctor's note to prove that I was really ill. I assured him that I am not trying to gain anything out of this but I do buy from there often so wanted to ensure that I do not get ill again. <br> <br> Then he asks me what I could possibly know about food preparation and I explain that I was a Chef at Fancourt in the banqueting kitchen so know all about it but once again I am just trying to ensure that it will not happen again.<br> <br> He then tells me that I should go shop somewhere else because they have been doing this for years and I clearly have no idea what I am talking about and am making it up
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
