Management attitude

I have been in Kuilsriver over 20 years and been going to pick n pay Soneike as it's right across the road from my house. Of late I really don't go there due to the staffs and managements attitude. This evening I was in the store and my oh my was I appalled by the behavior and reaction of your cashier, 2IC Unathi and manager Joey. I had a WIICODE that did not want to work due to the systems being offline, not once did the cashier apologize I refused to leave as I really don't go to pick n pay but I had this code to use and I was at woolies and thought let me go in there, the 2IC Unathi rolled her eyes at me while standing infront of me and the customer behind me evens said they must void my whole order and he can pay and started verbally attacking me, it was literally 2 customers myself and a big man arguing with me because he was waiting long and not once did the pick n pay staff say anything, the attitude then coming from Joe asking me so do I want Unathi to loose her job after I asked her to take the WIICODE and once the system is up and running sort it out but just give me my products..... First off all it was me asking a question not making a statement and not once did I say anyone must loose their jobs. Also there was no apology it anything. This pick n pay has gone to sh** and i try my best not to set foot there even thou I am a long standing customer. I want the cashier and management to be disciplined because every time its the same thing.. I also want the owner Marlo to call me, I don't want to speak to anyone else. These people working there is clearly trying to tarnish his stores good standing because evens on the community page of Kuilsriver people complains about Soneike.