Management and staff pathetic
<p> bought a 2 litre c***** milk. Stamp said 20 may expiry. I live 2 km away. Took milk home and put it in fridge. I opened it the next morning and it was sour. I took it back and after going through 2 staff members and a manager all asking for a slip. Then the manager has ordasity to ask me if I put it in the fridge. I took the milk off the counter and threw it in the dirtbox. I am appalled with the service we always get at pick 'n pay gonubie, East London. </p>
Good day Russell,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received and the poor product experience.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Russell,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received and the poor product experience.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas