Management and Staff have no customer service regard - AGAIN!

Endless poor service from various staff with extremely bad attitudes towards customers and when you ask for the manager, Rick and you complain and all he does is deflect the issue and shows ZERO accountability or responsibility for the shambles the store is in which in turn frustrates you as the customer and you start to get annoyed and upset in your responses with him he has the cheek to say he is older than me and I must respect him - NO: give some customer service and in return your customers wont get upset. So he wants to run a complete circus with zero regard for the customer and then we must just swallow it and with a smile say "Dear manager older than me, please will you resolve the endless issues and bad attitude of your staff?" - like hell! DISGUSTING! Never want to deal with him again because clearly he couldn't give a damn!