NV
Neil V

1 reviews | Active since Jan 2014

28 Mar 2016, 10:42

MAMA MIA

I bought a pack of 2 steak & kidney Mamas pies from Pick and Pay yesterday at Arbor Crossing, Amanzimtoti. Did the preparation as per instructions. When we opened them they were filled with just gravy and sinews. One piece of kidney was detected in one pie. It was bland and quality control of said product was non-existent. I can not believe that such a big company like Pick and Pay would affiliate themselves with such a terrible lack luster company. Mamas Pies need to be investigated by the health department. No wonder they do not respond to complaints. This type of company needs to be closed down as they are a disgrace to the food industry. It is SHOCKING to say the least. I have photos as proof.

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Replies (1)
Pick n Pay
Pick n Pay's reply29 Mar 2016, 11:50
Official
Hello neilvisagie,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

Please accept our apologies for any inconvenience caused, and for the poor quality of the Mamas pies.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***