1 reviews | Active since Dec 2013
Mahhala horrible treatment
Last Sunday I went to pick and pay Swaziland Mahhala complex with my child. He pushed a trolley and unfortunately fell while pushing it. All this happened in front of one of the store managers (a lady) who responded by saying we were breaking her trolley which she was paying for. All she cared about was store trolley that fell never mind the kid who could have been injured. The next thing she did she called about 4 security personnel to kick us out of the shop and left for her office
Good day Sebenele,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Sebenele,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas