SG
Sam G

1 reviews | Active since Jan 2015

02 Nov 2016, 07:25

Magic Legacy

<p>Been using this branch for over 6years and the service has gone to the dogs.It is impossible to get any assistance,and if you are lucky enough to actually find someone``sorry it is not my department''.The customers know more about the stock than the staff.The worst is a female that is sometimes at the kiosk,it is like she is doing you a favour by serving you and if you complain to management,you get ignored.What amazes me most is seeing people fast asleep with eyes wide open.I wonder how do some people get employed and stay employed with these attitudes?????</p>

0
Replies (2)
Pick n Pay
Pick n Pay's reply03 Nov 2016, 10:23
Official

Good day Sam,

Thank you for taking the time to address your concerns with us.

Please accept our apologies for the inconveniences caused to you.

We value you as a Pick n Pay customer and welcome your feedback to enable us to improve our services.

Your concerns are being addressed with management.

Kind regards,

Vanitha Venketas

Best regards,

SG
Sam G's update03 Nov 2016, 15:26
Reviewer Update

Apologies DO NOT HELP, DO NOT PATRONISE ME.Its the same everywhere Eish sorry.I have complained before and received apologies but nothing has improved.Last week I was at the Cig.kiosk and a customer complained and was totally ignored and left standing,.Seriously the service at this branch is disgusting to say the least.