Magazine / Customer Care Out of Office

<p>I sent a complaint via your website and received an Out of Office notification from your Customer Care. I then forwarded my complaint on to the email address provided, but have heard nothing since.</p> <p>Be that as it may, I printed out a voucher for your free magazine, only to discover (for the past two months now) that the magazine is always out of stock for the duration of the voucher being valid. I understand stock shortages, but two months in a row... every day for the validity of the voucher? How do I get a copy of your magazine without driving to several branches to see if they have stock?</p>