1 reviews | Active since Jun 2017
Made to feel like a *****
<p>I always shop at pick n pay Brackenhurst. Today as I was leaving, I had my 2 liter cold rink in my hand.. as I walked through the door the security called me back asking where my slip is.. first time ever being asked for my slip. I told the lady security I didn't take my slip.. she called to the teller where I paid.. the teller waved my slip in the air. I was made to go fetch my slip by the security.. at this time I had all the shoppers made to stop and stare, like I was a *****!! Pick n pay won't be seeing me anytime soon.. </p>
Good day Carmel Greeff,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconvenience caused.
We view this incident in a very serious light and this has been sent through to management.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Thabisile Macuacua
Good day Carmel Greeff,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconvenience caused.
We view this incident in a very serious light and this has been sent through to management.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Thabisile Macuacua
