BS
Bronwyn S

1 reviews | Active since Jul 2012

14 May 2015, 13:02

Made My Day!!!

To The manager, the Trainee and the Staff.<br> <br> I just had the BEST budget soup EVER. I cant even make a soup that good at home.<br> <br> I want to Say Thank you to the Trainee for assisting me at the bakery, and the manager for being so sweet.<br> <br> I went to go get lunch this afternoon and because its cold and there is nothing better than soup. SO I asked for a big cup not knowing that they only have the budget soups in the small cups. So the trainee (did what he was supposed and customer is always right) such a sweetie pie. gave me two big cups of soup. Not knowing how to ring it up he asked the manager, very nicely said ma'am we don't usual do it in the 500 ml cups, only the 350 ml. Not wanting to have to throw it over and waste cups I offered to pay double and the manager said it wasn't your fault so we will charge you the standard R6. <br> I have just finished eating that soup and I would have happily paid the R12 for that soup cause my goodness that was delicious. You will see me every day of winter, for my budget meal. Just please make me a barcode so I don't feel bad for asking about the big cup. PLLLLEEEEEAAAAZZZZEEE.<br> <br> Thank you <br> Bronwyn Smith

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Replies (1)
Pick n Pay
Pick n Pay's reply14 May 2015, 14:23
Official
Hello Bronnies,

Thank you for your communication about the customer service received.

We really appreciate this feedback and hope you have many happy return visits to our stores.

Your comments have been brought to the attention of senior management responsible.

Kindest regards

Marise Brown

Ref Number : ***