1 reviews | Active since Jan 2018
Lying to customers
Title: Pick and Pay keeps lying to customers
Type: personal
Message: Pick and Pay advertised their Lux 750ml bodywash around the 1st week of Dec for R29.99...Got a raincheck on the 3rd then continued to go every week sometimes twice a week to check for stock.On the 3rd of Jan they extended the raincheck bcoz they neva had stock.Spoke to the manager and the guy from Unilever..They keep saying they can't get stock but the amazing part is Dischem..Clicks..Shoprite and other stores have them all the time but at normal price of R79...They are just lying bcoz why wud they supply all other stores and not them.If they made a mistake with the price it's their problem.They cannot make clients run in and out for something that they are probably hiding.I just told them on Fri that I will be putting it in the rising sun but I said let me try u guyz 1st.I even have to go back on the 3rd to renew raincheck for the 3rd time.It's sickening...Costing the customer more on fuel bcoz they said alot of rainchecks were given that weekend.No one cared over 8wks to try and sort out the issue..From manager to Unilever rep at the store.Thank u...
Good day Roxanne,
Thank you for taking the time to write to us.
Kindly note that we are addressing your complaint with our Management team and will revert with feedback.
Please accept our apologies for any inconvenience caused.
Kind Regards
Anwar Mooideen
Good day Roxanne,
Thank you for taking the time to write to us.
Kindly note that we are addressing your complaint with our Management team and will revert with feedback.
Please accept our apologies for any inconvenience caused.
Kind Regards
Anwar Mooideen
