Lots of promises and NO DELIVERY

<p>We ordered via P&P online for delivery on 8 July. On 8 July the delivery arrived an hour before the selected time, (inconvenient!) WITHOUT the frozen items (more inconvenient!). The delivery person made it very clear that he did not feel like returning for a second time and Saturday. Low and behold, we did not receive our frozen items on Saturday, despite calling the customer care line. Promises were made for delivery on Sunday or Monday. Well, it is now Wednesday evening and Pick n Pay, who happily took our money, is still failing to deliver our frozen products despite more calls to customer care. Every call to the customer care line is met with huge simpathy, but still no delivery. So, if you want a simpathetic listener, phone Pick'n Pay customer service. If you want full, on-time delivery- maybe consider going somewhere else.</p>