JM
Jules M
1 reviews | Active since Mar 2009
09 Feb 2016, 08:55
Lost smart sopper card
I contacted customer care on Monday to report that my card was lost. The person asked me to provide the last 4 digits of the card. I did not have it. I called back on Tuesday with the 4 digits and they tell me that they can not help me. What poor service from PicknPay.
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Replies (1)
Pick n Pay's replyOfficial
09 Feb 2016, 09:36Hello moodleke,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, and for the poor customer service received.
I will email you from my private email address requesting more info.
Kind Regards
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, and for the poor customer service received.
I will email you from my private email address requesting more info.
Kind Regards
Marise Brown
Ref Number : ***
Best regards,
Pick n Pay's reply09 Feb 2016, 09:36
Official
Hello moodleke,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, and for the poor customer service received.
I will email you from my private email address requesting more info.
Kind Regards
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, and for the poor customer service received.
I will email you from my private email address requesting more info.
Kind Regards
Marise Brown
Ref Number : ***
Best regards,