Lost my phone at pick n pay promenad emall

Pick n Pay Prpmenade Mall.

Yesterday the 19th January 2021, i lost my phone Samasung J7 at Pick n Pay in Promenade mall, when i asked them to look at the ccv footage to check what happened to my phone they refused telling me they are busy repairing the cameras. What a convenient time, also why are the cameras being repaired day time when they suppose to be in use. if they happen to find my phone i still want it back. but with the attitude they gave me, i dont know. my email address is ***