RB
Ryno B
1 reviews | Active since Nov 2018
27 Nov 2018, 13:45
Looking for great service for the whole family???? Then stay away from pick Nd pay!!!!!!
Once again after all the troubles, pick Nd pay has failed us again. Worst customer service ever.... After a week of battling with them found out that they never sold us the installation voucher to install the defi aircon. Defi was phoned and said that they gave training to pick n pay.... But pick Nd pay failed us ..... So after a week we need to pay for the installation with no help from pick n pay.... U can give after sales service . It's pathetic. I am still very unhappy , admit when u are wrong. I will never buy from u guys again!!!!! Maybe ur prices are cheap but so is ur service!!!!! U lost a customer for life....
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Replies (1)0
Replies (1)Pick n Pay's replyOfficial
15 Jan 2019, 17:59Hi Ryno,
Please accept our sincere apologies once again for the inconveniences caused to you.
We do value you as a loyal Pick n Pay customer and appreciate your feedback to enable us to improve on our services.
We will alert our management team to train our staff on the above.
Apologies for the delay in response Ryno.
Should you need any further assistance please feel free to email our Customer Care Team on ***.
Kind regards,
The Pick n Pay Team
Please accept our sincere apologies once again for the inconveniences caused to you.
We do value you as a loyal Pick n Pay customer and appreciate your feedback to enable us to improve on our services.
We will alert our management team to train our staff on the above.
Apologies for the delay in response Ryno.
Should you need any further assistance please feel free to email our Customer Care Team on ***.
Kind regards,
The Pick n Pay Team
Pick n Pay's reply15 Jan 2019, 17:59
Official
Hi Ryno,
Please accept our sincere apologies once again for the inconveniences caused to you.
We do value you as a loyal Pick n Pay customer and appreciate your feedback to enable us to improve on our services.
We will alert our management team to train our staff on the above.
Apologies for the delay in response Ryno.
Should you need any further assistance please feel free to email our Customer Care Team on ***.
Kind regards,
The Pick n Pay Team
Please accept our sincere apologies once again for the inconveniences caused to you.
We do value you as a loyal Pick n Pay customer and appreciate your feedback to enable us to improve on our services.
We will alert our management team to train our staff on the above.
Apologies for the delay in response Ryno.
Should you need any further assistance please feel free to email our Customer Care Team on ***.
Kind regards,
The Pick n Pay Team
