1 reviews | Active since Oct 2017
I come to pic & pay Mitchells Plain today early, when they opened I was already there. When I get to the till point only to find that there is this long Ques at every point. They have more baskets only till points open than normal points & that is on end of month, really does not make sense. I have been standing in the que longer than my entire shopping experience. Went to complain to the managers & they just say staff did not come in, now why is that us the customers problem.
This needs to be addressed because u guys are losing loyal customers with poor service like that.
Ignatius Smith
Good day Ignatius Smith,
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the bad service experience and inconvenience caused.
We are addressing your concerns with our management team.
We value you as a Pick n Pay customer and welcome your feedback to improve our services.
Kind regards
Thabisile Macuacua
Best regards,
Good day Ignatius Smith,
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the bad service experience and inconvenience caused.
We are addressing your concerns with our management team.
We value you as a Pick n Pay customer and welcome your feedback to improve our services.
Kind regards
Thabisile Macuacua
Best regards,
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