LONEHILL PIVK N PAY GAUTENG always food that is off

Lonehill Pivk n pay we have had many discussions around food that is off especially chicken that could be deadly and dangerous to eat Whilst I know we have load shedding do you have a back up plan fridge to accomodate your meat? My son.wanted to make his lynch today and the chicken bought today which I tookma screenshot of is off and is slimy and stinky. You did promise me you skilled your staff. We would therefore like a refund again of thr chicken that is off .