1 reviews | Active since Nov 2016

06 Jan 2018, 11:02

Log in

Just updated your App and after updating can't log in. Can't connect to the system. Phoned customer care line waited for 10 minutes and always same answer. Currently experiencing high volume. If you experiencing high volume on customer care line then obviously it's something radically wrong. By the way you just have wasted my precious air time waiting on customer care with no response.

0
Replies (1)
Pick n Pay
Pick n Pay's reply09 Jan 2018, 15:59
Official

Good day Tim,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the inconveniences caused.

Please forward us a screen shot of the error message you are receiving to enable us to address your concerns with our technical team.

Email address : ***

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas

Best regards,