AJ
Arthur J

1 reviews | Active since Apr 2022

31 May 2022, 09:12

Lip Service - All talk no Action

F.Y.I To date I am still awaiting feedback after receiving this message (Lip Service) from Pick n Pay

04 May 2022, 09:51

Hi Arthur,

Thank you for reaching out to the Pick n Pay Customer Care Team.

Please accept our apologies for the delay in response to your post. Due to a technical error on this site, we were unable to respond sooner.

We are busy following up on this query with our team.

By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal

Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.

Chat to us on WhatsApp : +***7 Call us on : ***Email us on: ***

Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00

Thank you for allowing us the opportunity have this resolved.

Kind Regards, The Pick n Pay Team

0
Replies (1)
AJ
Arthur J's update01 Jun 2022, 18:35
Reviewer Update
This was the same system generated response I received on the 4.05.2022

Are you serious about customer service or is it just lip service

Frustrated,
Customer