License disc renewal

I went to pick n pay Rumsig on the 4/2/22 to renew license disc the store didn't know what to do and the assistant manager couldn't help.The employees confirmed to me that the system of renewals is a disaster. Same story pick n pay Clearwater. Customer care didn't know which stores are doing renewals sick.

On the 10/02/22 I went to pick n pay Westgate same story .The manager agreed with me that their system is a night mare they are unable to do renewals since the launch.Palesa from customer care told me to log a call with their help desk as they are unable to assist me because they are out sourcing.

I called help desk Thabiso told me to call customer care .

The manager and her staff were so frustrated by their own colleagues from head office I was in the store for 2 hours without any assistance.

Pick n pay must stop misleading the public they are not ready to roll-out this .