1 reviews | Active since Jan 2011
Lets say what you want to hear but ignore you
22 Jan i complained about points. 7 business days for everything to repopulate.
I said I won't be going back to shop at Pick 'n Pay.
Points aren't back, I asked to have my email address removed from the mailing list, I still get mails.
Really pathetic!
Good day Derrick,
Thank you for taking the time to write to us and for choosing Pick n Pay.
Please accept our apologies for the delay in response and any inconveniences caused to you.
Your points query has been escalated to the Smart Shopper team to re-instate your points and apologies once again for the delay in this being actioned.
Our records reflect that you have been opted out of received communication from Pick n Pay however you might still receive communications for promotions that your email address hat been opted in for.
You will stop receiving communication from Pick once the current specials that you have been opted in for are complete.
We value you as a Pick n Pay customer and welcome your feedback to improve our services.
Kind regards
Vanitha Venketas
Good day Derrick,
Thank you for taking the time to write to us and for choosing Pick n Pay.
Please accept our apologies for the delay in response and any inconveniences caused to you.
Your points query has been escalated to the Smart Shopper team to re-instate your points and apologies once again for the delay in this being actioned.
Our records reflect that you have been opted out of received communication from Pick n Pay however you might still receive communications for promotions that your email address hat been opted in for.
You will stop receiving communication from Pick once the current specials that you have been opted in for are complete.
We value you as a Pick n Pay customer and welcome your feedback to improve our services.
Kind regards
Vanitha Venketas