KM
Keabecwe M
1 reviews | Active since May 2016
08 Apr 2021, 10:23
Less than 10 items till
Long queues and not considering to have a till for customers who buy less than 10 items.
It's only Senior citizens and less than 3items tills
And the rest we queue in a long queue for more than 2 hours. Being in a queue with big trolleys while you there to buy 8items...its not good
Xan they try to come up with a plan because I love it you get all you looking for.
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Replies (1)
Pick n Pay's replyOfficial
08 Apr 2021, 10:36Hi Keabecwe,
Thank you for reaching out to the Customer Care/online Team.
We would like to sincerely apologize for any inconveniences caused to you and for the poor service experienced at this store.
We have raised this as a complaint with our management team who will be in touch with you.
Please refer to this reference number: *** should you need to follow up on the complaint
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp: ***Call us on: ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Thank you for reaching out to the Customer Care/online Team.
We would like to sincerely apologize for any inconveniences caused to you and for the poor service experienced at this store.
We have raised this as a complaint with our management team who will be in touch with you.
Please refer to this reference number: *** should you need to follow up on the complaint
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp: ***Call us on: ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,
Pick n Pay's reply08 Apr 2021, 10:36
Official
Hi Keabecwe,
Thank you for reaching out to the Customer Care/online Team.
We would like to sincerely apologize for any inconveniences caused to you and for the poor service experienced at this store.
We have raised this as a complaint with our management team who will be in touch with you.
Please refer to this reference number: *** should you need to follow up on the complaint
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp: ***Call us on: ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Thank you for reaching out to the Customer Care/online Team.
We would like to sincerely apologize for any inconveniences caused to you and for the poor service experienced at this store.
We have raised this as a complaint with our management team who will be in touch with you.
Please refer to this reference number: *** should you need to follow up on the complaint
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp: ***Call us on: ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,