AG
Anelisa G

1 reviews | Active since Jan 2020

24 Jan 2020, 20:32

Lamb Meat Strand Street Pic n Pay

I bought a tray of lamb at pic n pay strand street in cape town. When i was about to cook it at home it had a funny smell, I had to take it back to pic n pay in town bear in mind I live in khayelitsha and I had to use an uber because it was almost time to close I got there few minutes before the shop closed and I was refunded the money when I told them that they must give me money to go home the store manager told me that they wished it was their problem so now I ended up using something to R600 for transport, for transaction that was suppose to be R145. I am very disappointed with the treatment I received from Pic n Pay, I even told them that I am going to the papers to spread the word that Pic n Pay sells a rotten meat and the guy said I must go ahead. Pic n Pay doesn't care about their customers at all!

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Replies (1)
Pick n Pay
Pick n Pay's reply27 Jan 2020, 12:55
Official
 Good day Anelisa Gazi,  Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us.  Apologies for the poor product quality and inconvenience caused. We are addressing this with our management team.  We value you as a Pick n Pay customer and are committed to improve continually on our service levels.  Kind Regards, The Pick n Pay Team