LF
Lisa F

1 reviews | Active since Feb 2014

26 Feb 2019, 05:25

Lack of Servuce!

Pick n Pay- Piet Retief- Mpumalanga.

I was overcharged by R30 for one block of Cheese.

The trolleys were tied together as they were getting new trolleys. I had my 2 children aged 10 months and 2.5 years with me. The new trolleys had not arrived yet- they were not prepared to give me a big old trolley just to shop. I battled along with a small trolley and my 2 kids. They hygenoc wipes were also finished last week when I shopped. Lack of proper Service!

0
Replies (1)
Pick n Pay
Pick n Pay's reply26 Feb 2019, 17:37
Official
Good day  Lisa, 

Thank you for choosing Pick n Pay.  Please accept our apologies for the delay in response and any inconveniences caused to you.  We  are busy addressing this with our management team.  We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. 
Kind Regards, Pick n Pay Team