Lack of Service

Last week Tuesday 17th March, I telephonically ordered two Umi Sushi platters from Pick n Pay Pinelands. I spoke directly with the Sushi Chef, Bongani who assured me the platters would be ready by Friday, 20th March at 4pm at R260 per platter. <br> On the day of collection, my niece arrived only to find that now order was ready, nor did the sushi chef have any re-collection of taking my order.<br> I called the Manager to discuss this huge problem as I had a party planned that evening, he told me that the platters will be ready and after my request, it would be delivered to my door by 6PM. In the interim, my niece is informed of this arrangement and is requested to pay, but she is R10 short as the platters were now R265 each. <br> Instead of accepting the money and arranging the R10 to be handed over upon delivery, she was asked to return to Pick n Pay to pay the R10. So on other words, she is now made to drive up and down twice for NO REASON. Really Pick n Pay, you inconvenienced me and on top you insist on a R10 to be paid which could easily have been handed over when the platters were delivered to my house. <br> The platters arrived at my house, minus Chop sticks...No attention to detail!!!!!