Lack of service

I am really disappointed with the lack of service I have received with your company. I saw a special for a timmy toppee bottle for R89.90 in your catalogue on the 24th of Feb. I then went to the woodmead store and I was told they don't have stock and I must come back after a couple of days to check if they have it. I then went to others stores(cresta and Kempton gate) they also had no stock. a couple of days later I went back to woodmead and they still didn't have it and couldn't phone other branches to check with them. they also couldn't take down my contact details as they also didn't have the book they use to record customer details when there's no stock. yesterday I called your call centre as I was really desperate cos at this stage I had thrown away my baby's old bottles and I needed a good bottle badly. a gentleman assisted me and told me the woodmead branch would call me. they did call me only to tell me what I already knew. that they didn't know when the stock will arrive but they will check and call me back by close of business day. nobody called me back and I eventually had to go to toys r us and get the same bottle at R129.90. I need to paid the difference