FD
Francois D

1 reviews | Active since Oct 2015

22 Oct 2015, 09:58

Lack of service

I am sick and tired of the PnP not having stock of stuff like recipes online pnp recipes they don't have stock of the **** for a pnp biltong recipe they don't have Marlboro gold one of the most smoked brand in SA.<br> Here is a lesson for them when you see oops I might run out of stock get more F#$cking stock. Because you don't have one thing I have to leave everything and go to spar and that is big inconvenience.<br> This was on 3 different occasions and I have just had I had a chat with management and they didn't look keen on doing **** <br> <br> i have sent a mail to PnP Customer care and no response has been received i am sorry we as clients arent important enough to attend to our complaints

0
Replies (1)
Pick n Pay
Pick n Pay's reply22 Oct 2015, 13:02
Official
Hello Francois0236,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***