Lack of security

On the 26 May 2021 around 16:30 I went into the Doringkloof Pick n Pay. I did my usual shopping. During the shopping i received a phone call. Right after the phone call I was at the fruit and veg section getting tomatoes. I immediately realized my phone was gone. It was seconds after I finished my call. What is strange is that the person working at the fruit and veg, even seeing I am picking tomatoes to be weighed, suddenly disappeared. I immediately notified security and one of the employees told me there were two suspects that just left the shop and described them. I rushed out and even though there were few people, no one fitted the "description". I also found out from the manager that the fruit and veg is the one section without cameras. Whoever took my phone knew where there was cameras and where not. I find it extremely negligent of PnP that security could not help me. That suspects are not followed as with other supermarkets. And that there are no surveillance cameras in certain sections. I hold PnP responsible for my loss, and I am almost 100% sure it is more of an inside job.