Lack of product knowledge and bad service.

I had a terrible experience today at Pick n Pay Braamfontein whereby as a long standing client of 1Life I get monthly benefits. One of those benefits for this month is that I get the Livewell Maize Meal for R10 and despite showing the cashier and her supervisor the voucher and it's terms and conditions, I was told the offer only deducts R10 and that I would have to pay the balance of R25.

Honestly the appauling lack of service we have to endure from retailers that caters majority of black consumers is disgusting and leaves one with a bad taste. I shop here at least a few times a week as I work in the area and to be subjected to such incometency is beyond words, bearing in mind that at no point did any of them try to process the transaction, not the cashier Moswatsi Mapoulo or her supervisor, at no point did they even attempt at giving be a resolution. These are the people we have to deal with, lack of knowledge, service and customer service. I'll stick to my Lemontree store in Alberton. Never will I be subjected to such atrocious service.