GE
Gary E
1 reviews | Active since Jan 2018
27 Oct 2018, 08:14
Lack of Mangement
Pick 'n Pay Montclair is not stocking certain items such as Aquelle Apple flavoured still water and No name brand Orange and Granadilla nectar blend. When I enquired from the floor manager I was informed that they do not get supp**** these items any longer, however when I contacted Aquelle they said they still produce apple flavoured still water but do not get orders for it. Pick n pay Arbour Crossing and Bluff stock these items and so does Checker/shoprite. I am sure that I am also not the only client that purchases these items
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Pick n Pay's replyOfficial
15 Nov 2018, 15:30Good day Gary, Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We are following up with our buying team to find out of these lines are listed for this particular store.
Stores are unable to order certain lines if they are not on their buying list. Certain lines may not be available at all stores due to demand. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. Should you need any further assistance please do not hesitate to contact us on the below numbers provided. Monday - Saturday 08:00 - 19:00
Sunday & Public Holidays 09:00 - 17:00
Our Contact number is ***.
Kind Regards, Vanitha Venketas
Stores are unable to order certain lines if they are not on their buying list. Certain lines may not be available at all stores due to demand. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. Should you need any further assistance please do not hesitate to contact us on the below numbers provided. Monday - Saturday 08:00 - 19:00
Sunday & Public Holidays 09:00 - 17:00
Our Contact number is ***.
Kind Regards, Vanitha Venketas
Pick n Pay's reply15 Nov 2018, 15:30
Official
Good day Gary, Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We are following up with our buying team to find out of these lines are listed for this particular store.
Stores are unable to order certain lines if they are not on their buying list. Certain lines may not be available at all stores due to demand. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. Should you need any further assistance please do not hesitate to contact us on the below numbers provided. Monday - Saturday 08:00 - 19:00
Sunday & Public Holidays 09:00 - 17:00
Our Contact number is ***.
Kind Regards, Vanitha Venketas
Stores are unable to order certain lines if they are not on their buying list. Certain lines may not be available at all stores due to demand. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. Should you need any further assistance please do not hesitate to contact us on the below numbers provided. Monday - Saturday 08:00 - 19:00
Sunday & Public Holidays 09:00 - 17:00
Our Contact number is ***.
Kind Regards, Vanitha Venketas