LS
Luanshya S

1 reviews | Active since Mar 2015

30 Mar 2015, 20:24

Lack of helpfulness

I went to the pick N pay pharmacy today for a problem that was personal of nature. I felt more comfortable speaking to a female, as I am a female myself. I went to the counter of the Asian looking lady and explained my situation. She at 1st told me to \let it heal"I then went further into detail and she said she will ask the pharmacist"

0
Replies (1)
Pick n Pay
Pick n Pay's reply31 Mar 2015, 08:53
Official
Hello Luanshya,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

We do apologise for the inconvenience caused, and for the poor customer service received.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

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