PN
Precious N
1 reviews | Active since Jan 2014
11 Apr 2020, 15:24
Lack of Effective Protective Mechanism against COVID 19 spread
I went to two PnPs in Midrand today. One had no wipes or cloth to sanitize trolleys. And the other not every cashier had their personal sanitizer. Lastly both served cooked food. None of the people who were serving food had masks on. Masks minimize the spread to customers should any of the servers be COVID 19 affected. If no sufficient Protection suspend the service until you can ensure a safer environment. Johannesburg is leading in this Pandemic in Gauteng. Let’s be serious.
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Pick n Pay's replyOfficial
13 Apr 2020, 12:44Hi Precious,
Thank you for taking the time to write to us regarding your experience at our stores.
Please accept our apologies for the delay in response to your post. We are unable to address your concerns with the stores as you have not advise which stores you had visited,
We can assure you that will continue to be guided by WHO, NICD and the South African Ministry of Health on the best precautionary measures to use to fight the spread of this virus.
Thank you for taking the time to write to us regarding your experience at our stores.
Please accept our apologies for the delay in response to your post. We are unable to address your concerns with the stores as you have not advise which stores you had visited,
We can assure you that will continue to be guided by WHO, NICD and the South African Ministry of Health on the best precautionary measures to use to fight the spread of this virus.
The WHO recommends wearing of masks in specific cases: If you cough, fever & difficulty breathing or if you are healthy & taking care of persons who are infected. Read our response here>>> https://www.pnp.co.za/coronavirus/faqs
We are devoting even more time and resources to the stringent hygiene and cleaning regimes already in place in our online facilities.
We are glad to do our share in communicating safety measures to out staff and our customers as we want all to be safe.
We are devoting even more time and resources to the stringent hygiene and cleaning regimes already in place in our online facilities.
We are glad to do our share in communicating safety measures to out staff and our customers as we want all to be safe.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
The Pick n Pay Team
Pick n Pay's reply13 Apr 2020, 12:44
Official
Hi Precious,
Thank you for taking the time to write to us regarding your experience at our stores.
Please accept our apologies for the delay in response to your post. We are unable to address your concerns with the stores as you have not advise which stores you had visited,
We can assure you that will continue to be guided by WHO, NICD and the South African Ministry of Health on the best precautionary measures to use to fight the spread of this virus.
Thank you for taking the time to write to us regarding your experience at our stores.
Please accept our apologies for the delay in response to your post. We are unable to address your concerns with the stores as you have not advise which stores you had visited,
We can assure you that will continue to be guided by WHO, NICD and the South African Ministry of Health on the best precautionary measures to use to fight the spread of this virus.
The WHO recommends wearing of masks in specific cases: If you cough, fever & difficulty breathing or if you are healthy & taking care of persons who are infected. Read our response here>>> https://www.pnp.co.za/coronavirus/faqs
We are devoting even more time and resources to the stringent hygiene and cleaning regimes already in place in our online facilities.
We are glad to do our share in communicating safety measures to out staff and our customers as we want all to be safe.
We are devoting even more time and resources to the stringent hygiene and cleaning regimes already in place in our online facilities.
We are glad to do our share in communicating safety measures to out staff and our customers as we want all to be safe.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
The Pick n Pay Team