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Arshaad D

1 reviews | Active since Sept 2018

28 Sept 2018, 11:22

LACK Of DECENCY

My daughter was injured on Friday the 21st September 2018. The trolley we put her in, the plastic broke and she fell on her head and shoulders. We took her to the doctor and luckily she only was bruised. MY DAUGHTER IS 1 YEAR OLD. It is the 28 September 2018 and lawyer contacts us today asking for the same information we sent 4 times already. The bill is a meagre R466. NOT one call from Pick n pay to apologise but today the lawyer calls saying in no way they admitting guilt. you kidding me? R466? Lawyers? Not even a call to apologise but lawyers already. I'm sure that lawyer cost more than R466. *Hand clap* you guys are the biggest doose on the planet . Take your R466 and druk it where the sun don't shine. Thank God my child is fine. Hope you burn in hell you **** company.

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Replies (1)
Pick n Pay
Pick n Pay's reply03 Oct 2018, 11:00
Official

Good day Arshaad Dalvie,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the inconvenience caused. We are busy addressing this with our management team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,
Thabisile Macuacua