1 reviews | Active since Dec 2016
Lack of communication channels
I sent a message to Pick n Pay on their website months ago and have not received an acknowledgement or response to date. How are we expected to follow up? Why can't we have an e-mail address to communicate directly on?
I tried logging on to the app and I keep getting a message that the Smart Shopper number is already registered. What does this mean and how are we supposed to access the app? I sent messages on WhatsApp to PnP Smart Shopper and requested to chat to an agent and the chat was ended with no assistance rendered!
I get sms's reflecting my Smart Shopper balance and offering to transfer the balance to a TymeBank card however this seems like a hoax but there is no way to contact PnP to verify the authenticity of this!
1. Full name & surname
Malcolm Naidoo
2. Postal/physical address – old and new
P O Box 3036
Westbrook
4406 3. Cell number – old and new
***4. Email address – old and new
***5. Smart shopper card number
***
1. Full name & surname
Malcolm Naidoo
2. Postal/physical address – old and new
P O Box 3036
Westbrook
4406 3. Cell number – old and new
***4. Email address – old and new
***5. Smart shopper card number
***