MM
May M

1 reviews | Active since Apr 2019

25 Apr 2019, 15:07

Labeled a ***** bcoz I'm black

Today I went to the store to buy my sister Polaroid Bluetooth headphones as I was in the store I saw the marked down clothing, went to pay for the headphones bu as I was going to the till to pay for the top I took at the reduced items worth R30 I change my mind about buying it now as I'm going out a security guard steps me asking for a slip, only me as I'm standing there showing her the slip for the headset another is speaking to her over radio asking her to ask me for the top I took, I was so upset because I'm being labeled as a *****. I had to go back in the store, show her where I left the top I was so embarrassed bcoz people were looking. I mean in this country we still have to deal with that our colour is associated with crime, the sad part the security was my race

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Replies (1)
Pick n Pay
Pick n Pay's reply25 Apr 2019, 16:48
Official
Good day May

Thank you for taking the time to address your concerns with us & please kindly accept our apologies for the bad service experienced. 
As advised telephonic-ally We are busy addressing this with the hyper team & correspondence to your complaint will be done via that team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.  Kind Regards,  
Pick n Pay Team