LH
Lucia H

1 reviews | Active since Jun 2011

18 Sept 2019, 19:18

Kudos to Pick n Pay social media response time

I sent them a DM on Twitter about a possible traffic infringement with one of their large delivery trucks. The provided feedback regularly and even called me at 8pm one evening to give me another update. The staff I dealt with were the ultimate in customer liaison. Thank you!

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Replies (1)
Pick n Pay
Pick n Pay's reply19 Sept 2019, 18:27
Official
Good day Lucia ,
 
Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us.
 
We would like to thank you for your valued feedback, kindly be advised that this has been sent through to management.
 
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
 
Kind Regards,
The Pick n Pay Team