PF
Paulene F

1 reviews | Active since Aug 2015

14 Aug 2015, 19:57

Kids heart broken due to Pick n Pay Manager

I have just had the worst shopping experience at Pick n Pay Van Riebeekpark, Kemptonpark, ever!!!!!! store manager Chris Constortina, store owner The Beladarkus Group. Pick n Pay is running their promotion on kids stickers for a purchase of R150 you receive one sticker. No where on their documents, boxes or advertising does it say that it is only applicable to grocery purchases. I spent R1500 on electricity and was denied my stickers. Where have you ever seen such a heartless man take the joy out of a kid. Pick n Pay claims to be a family store!!! My daughter was so excited to be getting 10 stickers, and threw one EXTREMELY RUDE manager her heart was broken. If i was the owner of Pick n Pay Van Riebeekpark i would be ashamed to call him my manager. He has only been at the store for 3 months. Makes you wonder. He claims Pick n Pay doesn't make anything through the sale of electricity however i know (as a ex employee of pick n pay, accountant) that they make a % on total sales. Therefore they receive a income from electricity sales, therefore i am entitled to my stickers for my daughter. I urge everyone to share this post as Pick n Pay is running this special for the kids, but due to

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Replies (1)
Pick n Pay
Pick n Pay's reply19 Aug 2015, 08:09
Official
Hello Paulene Finlay,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***