Kidneys

Item: Pick n Pay
Rating: 1
Author: tshediapelo M

Hi I had a very bad experience at Pick n Pay Protea Point and it was not the first time,i bought a pork pack and it had kidneys I report at the head office,a guy by the name of Mandla called me and he said the butchery manager said that how the pack the pork,i wrote again at head office I got a message saying my complain is complete I ask how but never got an answer the pork pack says it contains of roast,braai chops,rashers and stew cuts not kidneys I hope you will be able to help me.Thank you

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Replies (1)

Pick n Pay's replyOfficial

18 Aug 2020, 12:11

Good day Tshediapelo, Thank you for taking the time to address your concerns with us. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Should you have any further queries or need assistance please feel free to contact us on the information provided below. Monday - Saturday 08:00 - 19:00
Sunday & Public Holidays 09:00 - 17:00 Our Contact number is ***
Kind regards,
The Pick n Pay Team

Best regards,

Pick n Pay's reply18 Aug 2020, 12:11

Official

Best regards,

Kidneys

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