1 reviews | Active since Apr 2018
Kicked out of the store
I was humiliated, kicked out of the store, was told that I have an attitude by the Manger, I was not even allowed to buy things that I needed because they assumed I was wearing Pj's. After I had explained to them countless times that the pants I was wearing were not my pj's.
Good day Aphiwe,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received at the Alex Mall store.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Aphiwe,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received at the Alex Mall store.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas