ZK
Zinhle K
1 reviews | Active since Apr 2018
01 Apr 2019, 12:16
Keywest Pick 'n Pay treats customers like nothing.
I am 4 months pregnant, I almost slipped at the store in key west Pick 'n Pay. When i reported that there is tomato sauce on the floor I was told to look where I walk? Who in their right minds tells a customer who almost fell in store and probably lost a baby???? I spoke to some venda cleaner who told me that No I am lying because they put things on the floor to show that there is a mess. I tried looking for the store manager but to no avail. I am disappointed at Pick 'n Pay. I had to leave the store with dirty sneakers .
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Replies (1)Pick n Pay's replyOfficial
03 Apr 2019, 14:21 Good day Zinhle Khumalo,
Thank you for taking the time to write to us.
We view this incident in a very serious light, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
The Pick n Pay Team
Thank you for taking the time to write to us.
We view this incident in a very serious light, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
The Pick n Pay Team
Pick n Pay's reply03 Apr 2019, 14:21
Official
Good day Zinhle Khumalo,
Thank you for taking the time to write to us.
We view this incident in a very serious light, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
The Pick n Pay Team
Thank you for taking the time to write to us.
We view this incident in a very serious light, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
The Pick n Pay Team
