1 reviews | Active since Dec 2014
iTunes Voucher
<p>Really dissapointed after purchasing 2 iTunes( R700 )vouchers from PIck n Pay at the Crescent Mall in uMhlanga, for my sister . After discovering she no longer uses an iPhone I tried to get a refund and told i could not get one as they were activated when sold . Now i'm stuck with these vouchers . Person selling the vouchers at the point of purchase never told me and simply showed me the slip stating these vouchers were not refundable . I really beleive an organistion as big as pick n pay can do better to resolve this issue .</p>
Good day Smanga,
Thank you for taking the time to write to us.
Kindly note that the I-Tunes Gift Cards are non refundable.
This has been passed onto our regional team to advise further.
Kind Regards
Anwar Mooideen
Good day Smanga,
Thank you for taking the time to write to us.
Kindly note that the I-Tunes Gift Cards are non refundable.
This has been passed onto our regional team to advise further.
Kind Regards
Anwar Mooideen
Good day Smanga,
Thank you for taking the time to write to us.
Kindly note that the I-Tunes Gift Cards are non refundable.
This has been passed onto our regional team to advise further.
Kind Regards
Anwar Mooideen
Good day Smanga,
Thank you for taking the time to write to us.
Kindly note that the I-Tunes Gift Cards are non refundable.
This has been passed onto our regional team to advise further.
Kind Regards
Anwar Mooideen
Thanks for the response . My concern that in this day and age there are products that cant be refunded . My major concer is why :
I) Is it a security / ***** risk to you ( I am more than willing to provide you with all my details )
2) You guys battle to sell these vouchers ( why sell them in the first place )
I really cant beleive you guys are happy to sit by and allow a cleint to sufffer a R700 loss .
Perhaps look into putting up vissable signs that clearly state the vouchers are non refundable and the cashiers also need to remnind clients aswell .
Person that served me didnt even know what it was so i dont blame them for not knowing its not knowing the item was not refundable .
NOT HAPPY AT ALL WITH THIS . BITTER BITTER BITTER . HAD SO MUCH FAITH IN YOU GUYS
Thanks for the response . My concern that in this day and age there are products that cant be refunded . My major concer is why :
I) Is it a security / ***** risk to you ( I am more than willing to provide you with all my details )
2) You guys battle to sell these vouchers ( why sell them in the first place )
I really cant beleive you guys are happy to sit by and allow a cleint to sufffer a R700 loss .
Perhaps look into putting up vissable signs that clearly state the vouchers are non refundable and the cashiers also need to remnind clients aswell .
Person that served me didnt even know what it was so i dont blame them for not knowing its not knowing the item was not refundable .
NOT HAPPY AT ALL WITH THIS . BITTER BITTER BITTER . HAD SO MUCH FAITH IN YOU GUYS