ITUNES CARD

Pick n Pay Oakfields in Northmead is my favourite grocery storw and I do all my groceries shopping here.I would however like to caution consumers again buying your ITunes recharge cards here or any other Pick n Pay for that matter cause this is my second experience. The first encounter was at Pick n Pay Lake field. After trying to load the card I got an error message that the card had been redeemed.Upon reporting in both cases got told it's not their fault and there's nothing much they can do except call Cape Town offices on Monday to see how they can help . Meantime I have to wait for them to get back to.

Thought this is the sloppiness way of doing business cos this is their own contractual issue with their supplier not my problem .

They could not replace it for me and resolve their issue with their supplier or at least refund my money.So much for customer service at a FAVOURITE STORE.