UK
Umesh K

1 reviews | Active since Oct 2015

04 Oct 2015, 21:09

ITS JUST EGGS .....

I bought a tray (18) of eggs amongst other items over the weekend. Later to discover 2 eggs was damaged when packing into my fridge. So I kept the damaged eggs once side to return to the store the next day with my till slip. <br> On Sunday when I went back to explain the situation, they were not helpful at all. They treated me like a ******** for 2 freeken eggs, asking questions \Were is the other eggs?"\""Why don't you have the cover of the tray?\"" in a sarcastic tone \""How do we know where you got these eggs from?\""<br> Really!!!! For 2 eggs !!!! <br> I would have gladly excepted \""Sorry Sir"

0
Replies (1)
Pick n Pay
Pick n Pay's reply05 Oct 2015, 09:31
Official
Hello Umesh.Khusal,

Please accept our apologies for this poor service experience, and for any inconvenience caused.

I have escalated this matter to our Gauteng Regional office for their attention, and they will be in contact with you shortly.

Kind regards
Wendy-Lee Millar
Customer Care
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Best regards,