It's all about profit and not the customer

I'm am really disappointed at the effort put in to have my groceries delivered and how it was just canceled without any effort to contact me and when calling the store as I was advised by the contact center no one answered. I really loved shopping online but this experience has been the worst and shows that you don't really care about your customers. I mean I wouldn't place an order so late at night if I didn't need those things. The driver called once and didn't even attempt to hoot but I guess 1 attempt in calling a person on medication was sufficient for PNP to cancel the order because now id pay the original price instead of the specials that I got when ordering.