JK
Jacques K
1 reviews | Active since Mar 2011
28 Oct 2015, 16:02
Items not sent, damaged and incorect
I placed an online order about a month ago. Some of the items were returned. I have received no correspondence from PnP acknowledging the return as I did pay for the whole order.<br> <br> The following items were returned:<br> I ordered: 4 x Coke Light it was substituted with 4 x 6 tins of Coke Zero<br> I ordered: Husky Dog food Adult (small to medium breed) it was substituted with (medium to large breed)<br>
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Pick n Pay's replyOfficial
28 Oct 2015, 16:49Hello jacques0kruger,
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Pick n Pay's reply28 Oct 2015, 16:49
Official
Hello jacques0kruger,
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***