jM
jeanette M
1 reviews | Active since May 2016
27 Oct 2022, 23:34
Item not received
I have had a terrible experience whereby I purchased two ice cream on to separate occasions the 22/10 and 24/10 Order number *** & *** , I have made several calls and sent various emails but have not received a response from pnp, this is pathetic, people be warned not to to use pnp asap,they advertise ice cream and do not pack it
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Replies (2)jM
jeanette M's updateReviewer Update
29 Oct 2022, 09:52order number:***, purchased a 2lt ice cream through Pnp asap on the 22/10, this was not delivered, on the 23/10 I reported but was told it will take 12 hrs to be resolved, so I placed a 2nd order, this time for a 5lt, same issue was not delivered, so I reported this issue to with empty promises, today they credited my wallet for the one ice cream R119 but I'm still out of pocket for the R39.99, this may seem like a small amount but it is all about principal, y do customers have to beg for what is rightfully theirs, are their drivers dishonest or because they frozen items the drivers are forgetting to collect, please assist I need this resolved
My email I registered on PNP is *** but no longer use this email address
My alternate contact details are
***
My email I registered on PNP is *** but no longer use this email address
My alternate contact details are
***
jM
jeanette M's update29 Oct 2022, 09:52
Reviewer Update
order number:***, purchased a 2lt ice cream through Pnp asap on the 22/10, this was not delivered, on the 23/10 I reported but was told it will take 12 hrs to be resolved, so I placed a 2nd order, this time for a 5lt, same issue was not delivered, so I reported this issue to with empty promises, today they credited my wallet for the one ice cream R119 but I'm still out of pocket for the R39.99, this may seem like a small amount but it is all about principal, y do customers have to beg for what is rightfully theirs, are their drivers dishonest or because they frozen items the drivers are forgetting to collect, please assist I need this resolved
My email I registered on PNP is *** but no longer use this email address
My alternate contact details are
***
My email I registered on PNP is *** but no longer use this email address
My alternate contact details are
***
jM
jeanette M's updateReviewer Update
06 Nov 2022, 09:36Wow, you guys are something else, after how many reviews I received assistance, u should compensate your customers for you guys inconveniencing us, redeem yourselves because PNP has so many negative reviews all in the same category, crediting the wallet which rightfully belongs to us
jM
jeanette M's update06 Nov 2022, 09:36
Reviewer Update
Wow, you guys are something else, after how many reviews I received assistance, u should compensate your customers for you guys inconveniencing us, redeem yourselves because PNP has so many negative reviews all in the same category, crediting the wallet which rightfully belongs to us