IS THIS CUSTOMER SATISFACTION??

I purchased a very nice blouse at the Pick n Pay Clothing store at the new Towers shopping Centre on about 29 November. It was specifically bought with a 3/4 sleeve as we were spending a weekend in Cape Town between 3-6 Dec and I wanted something just slightly warmer for evening.<br> <br> The top cost me R159,99 (which in my personal estimation, is a lot for a store like this), but I took it anyway.<br> <br> I wore it on the evening of 5 December to the V&A waterfront. Naturally I cut the tags off and just threw them in the dustbin at the place we were staying.<br> <br> Two weeks ago I had opportunity to wear it again - and when I put it on there was a tear on the inside sleeve about 10cm long! Unfortunately the stitching had actually torn away from the seam and is not fixable.<br> <br> I thought I had mislaid my slip but took it in anyway as it had never even been WASHED and only worn once.<br> <br> The manager would not send it for a quality test and because my slip was mislaid, would only offer a GIFT VOUCHER - of R80 - because the blouse has now gone on sale!<br> <br> I refused the voucher on principle. I have since found my slip but dont feel I will get anywhere taking it back.<br> <br> That blouse needs quality testing PICK N PAY<br>