Is Pick n Pay going bankrupt?
Their handling of a warrenty item is appallingly mindboggling! Especially as we had Covid in the house. So used to a decent business doing a replacement, no questions asked , in the guarantee period. Suffice to say, if it was not for Komotso at Keywest, I would never set foot in a Pick n Pay again, and am glad I shifted all my day to day shopping to Checkers some time ago, and now only buy at this retailer if they have great specials on. I wonder, if my oven I bought from them gives hassles, are they also going to insist it goes back to the suppliers, are they going to come take it out where it has been built in, and leave me without an oven for more than a month like I'm still awaiting my almost brand new, rarely used Aim microwave??????
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Replies (1)'s updateReviewer Update
27 Oct 2021, 12:06Thanks to Ricky, from Greenstone, who sorted it all out for us, and arranged to have a new microwave delivered to Keywest, after more than 6 weeks waiting for a repair. This is the type of service we expect from Pick n Pay. Pick n Pay should recognise their loyal customers, we have been shopping there since the first PnP opened in Cape Town, they could have looked back on my Shopper card at the very least, and checked that we weren't taking a chance, and would not have damaged the microwave deliberately. Thank you Ricky, for restoring our faith!
's update27 Oct 2021, 12:06
Reviewer Update
Thanks to Ricky, from Greenstone, who sorted it all out for us, and arranged to have a new microwave delivered to Keywest, after more than 6 weeks waiting for a repair. This is the type of service we expect from Pick n Pay. Pick n Pay should recognise their loyal customers, we have been shopping there since the first PnP opened in Cape Town, they could have looked back on my Shopper card at the very least, and checked that we weren't taking a chance, and would not have damaged the microwave deliberately. Thank you Ricky, for restoring our faith!