1 reviews | Active since Apr 2018

22 Jun 2019, 21:27

Irresponsible management

I went to pick n pay wonderpark on the 22/06/2019 to do my grocery they put a wrong pricing on their viannas wen I query it they said the original price is underneath of that promo I asked how am I suppose to know that and if it's under it means that it's on special. Ok I let it go,then the so called frontline something went to her colleagues and discussed me not noticing that am right behind her. She humiliated me and make a full out of me,when I asked for the manager she said they all went home

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Replies (1)
Pick n Pay
Pick n Pay's reply24 Jun 2019, 12:39
Official
Good day  Tshegofatso, 

Thank you for choosing Pick n Pay.  Please accept our apologies for the delay in response and any inconveniences caused to you.  We view this incident in a very serious light, we are busy addressing this with our management team. 

Your reference number is ***. We value you as a Pick n Pay customer and are committed to improve continually on our service levels.  Kind regards,
The Pick n Pay Team 

Best regards,